American Locker at InterSKATE
Another success story, featuring high quality guest lockers, from American Locker. American Locker, made proudly in the USA for 85 years, is proud to have been able to support one of DFW’s premier roller rinks – a longtime favorite pastime for families – in their mission to become even more guest friendly. In helping InterSKATE make the change from coin operated lockers to card operated lockers, American Locker was able to provide a modern solution for todays increasingly cashless world.
Making the Change
Before switching to the electronic, card only lockers, Luther Bernstein, owner and operator of InterSKATE, says he had nothing but problems with the coin revenue sharing lockers. “They brought in money, sure,” Luther says, “but the weight of the coins, having to make change, empty them, store the money, convert to cash, it was all just too much.” And when his contract ended, Luther felt that the best thing he could do for his business would be to look for an alternative. Late in 2016, the search began, and it wasn’t long before he contacted Pete Collins, VP of Sales for American Locker. Pete was no stranger to the roller rink industry himself, and has a reputation for problem solving and customer service.
Quality Service, Quality Product
“Working with Pete was great,” said Luther of the sales process. “It was quick, and easy, and he really got what I was trying to do. Of course, the biggest problem with doing a switch out was the cost, but Pete was really willing to come up with a solution for that.” Pete describes the process similarly. “Luther is a really smart guy; he knows what he wants, and he goes for it.” Making sure that the lockers went in smoothly was the second challenge, and Pete took special care to check on the installation himself.
For more details about the products and services used in this rewarding partnership, please see below for the full case study.