Customer Support: TALK TO US. WE’RE HERE TO HELP.
700 Freeport Parkway, Suite 300
Coppell, TX 75019
Our standard lead time can be anywhere from 4-8 weeks depending on the product line and the project.
The control code can be located in two places. You can locate the control code (A####) on the control cylinder of your lock (top cylinder on coin locks; third door down on left-hand column of Mini-Check Lockers) or you can locate it on your black-capped control keys.
The cash code can be located in two places. You can locate the control code (B####) on the cash cylinder of your cash door (where the coins or tokens are collected) or you can locate it on your white-capped control keys.
At this time our lockers are manufactured for sale, therefore we do not have lockers available to rent.
At this time we manufacture new lockers for sale and do not sell used lockers.
You may send your information to us at firstname.lastname@example.org
American Locker is based in the United States, however we are pleased to offer our lockers globally.
No. We only offer free shipping to customers who place online orders for over $200 that ship within the continental United States.
We have a $100 minimum for all orders.
Our locker manual has instructions for replacing the cylinders. Please contact us at email@example.com or call us at 800-828-9118 and we will be happy to email the manual to you.
Your coin locks can be converted to free use with the instructions in our locker manual. Please contact us at firstname.lastname@example.org or call us at 800-828-9118 and we will be happy to email the manual to you.
While we strive to get quotes to our clients the same day they are requested, please allow 24 hours to receive the quote from our sales team.
Yes. We charge a flat rate of $50.00 USD for lock repairs. You may download our order form and complete section 4 and include that in the box of locks and send them to us at: American Locker, 700 Freeport Parkway, Suite 300, Coppell, TX 75019.
We are unable to cut duplicate once the locks have left our facility. It will be necessary to replace the keyless cylinder with a new cylinder and key.
We can stamp the numbers on your keys for $1.00 USD per key, or you may order a key numbering set to stamp the keys on site (Part #AL-9480-900).
You will need the following items to add the attachment:
Cotter Pins (Pkg 50) – AL-9287-002
Washers (Pkg 50) – AL-9289-001
Speed Nut Fasteners (Pkg 50) – AL-9288-001
Numbering Block (holds key secure while working) – AL-9481-803
Safety Pins (Pkg 25) – AL-9450-000
Wristbands (Pkg 25) – AL-9390-00X (please advise color choice)
Our locker manual has instructions for adding attachments to keys. Please contact us at email@example.com or call us at 800-828-9118 and we will be happy to email the manual to you.
You will be able to find various sizes in our Standard, Premium, and Advanced locker lines. If we don’t have the size you are looking for in those categories, then you can visit our Custom Line and we can design a locker system to best serve your needs.
We suggest one of our Stainless Steel or Aluminum locker solutions.
Yes, our lockers are available in a variety sizes to meet your application.
Yes, some of our locks can be adjusted. Please contact us to determine if this option is available for your lock.