Customer Support:
Request a quote
American Locker Headquarters
4170-103 DISTRIBUTION CIRCLE
NORTH LAS VEGAS, NV 89030
TOLL FREE: 800-828-9118
FAX: 817-481-3993
Send us a message
New Support Case
TWITTER FEED
twitter Feed
TESTIMONIALS
"Fantastic!"
"Fantastic!"
Our waterpark lockers work great for all our guests including our guests with special needs.
Ron Morander, Morgan’s Inspiration Island
"Impressed.
"Impressed."
Our new lockers are really are a top-notch product. Definitely recommended.
Jennifer Verry, US Hydrations
"No Brainer."
"No Brainer."
Now the electronics are up and running, this is one of the easiest parts of my business. E
Luther Bernstein, InterSKAT
FREQUENTLY ASKED QUESTIONS
DO YOU HAVE ORDER FORMS THAT CAN BE DOWNLOADED FROM THIS WEBSITE?
We have the following Order Forms available to download here:
Main Service Order Form
Credit Card Authorization Form
45BP Postal Lock Assembly
WHERE SHOULD I SEND MY EXCHANGE CYLINDERS?
WHAT IS THE LEAD TIME FOR LOCKERS?
WHERE CAN I FIND THE CONTROL CODE FOR MY LOCKERS?
WHERE CAN I FIND THE CASH CODE FOR MY LOCKERS?
The cash code can be located in two places. You can locate the control code (B####) on the cash cylinder of your cash door (where the coins or tokens are collected) or you can locate it on your white-capped control keys.
DO YOU HAVE LOCKERS AVAILABLE TO RENT FOR LARGE EVENTS?
DO YOU BUY BACK OLD LOCKERS?
WHERE CAN I SEND DRAWINGS AND SPECS TO GET A LOCKER QUOTE?
You may send your information to us at info@americanlocker.com
DO YOU SHIP OUTSIDE OF THE UNITED STATES?
HOW CAN I PLACE AN ORDER FOR REPLACEMENT PARTS WITH AMERICAN LOCKER?
DO YOU OFFER FREE SHIPPING FOR ALL ORDERS OVER $200?
No. We only offer free shipping to customers who place online orders for over $200 that ship within the continental United States.
IS THERE A $100 MINIMUM ORDER IF I CALL, EMAIL OR FAX MY ORDER IN INSTEAD OF ORDERING ONLINE?
DO YOU HAVE INSTRUCTIONS TO REPLACE THE PATRON CYLINDERS?
Our locker manual has instructions for replacing the cylinders. Please contact us at info@americanlocker.com or call us at 800-828-9118 and we will be happy to email the manual to you.
I HAVE COIN-OPERATED LOCKS, BUT NO LONGER WANT TO CHARGE FOR USE. DO I HAVE TO ORDER NEW LOCKS FOR THEM TO BE FREE-OF-CHARGE?
Your coin locks can be converted to free use with the instructions in our locker manual. Please contact us at info@americanlocker.com or call us at 800-828-9118 and we will be happy to email the manual to you.
HOW LONG DOES IT TAKE TO RECEIVE MY QUOTE ONCE I'VE REQUESTED IT FROM AMERICAN LOCKER?
While we strive to get quotes to our clients the same day they are requested, please allow 24 hours to receive the quote from our sales team.
DO YOU REPAIR EXISTING LOCKS?
Yes. We charge a flat rate of $50.00 USD for lock repairs. You may download our order form and complete section 4 and include that in the box of locks and send them to us at: CKI Locker LLC, 4170 Distribution Circle, Suite 103, North Las Vegas, NV 89030.
CAN I ORDER NEW KEYS TO REPLACE THE ONES THAT HAVE BEEN LOST?
We are unable to cut duplicate once the locks have left our facility. It will be necessary to replace the keyless cylinder with a new cylinder and key.
CAN I HAVE YOU STAMP NUMBERS ON MY NEW KEYS?
We can stamp the numbers on your keys for $1.00 USD per key, or you may order a key numbering set to stamp the keys on site (Part #AL-9480-900).
WHAT ITEMS DO I NEED TO ATTACH WRISTBANDS OR SAFETY PINS TO MY EXISTING KEYS?
First, you will need:
Safety pins (Pkg 25) – AL-9450-000 OR Wristbands (Pkg 25) AL-9390-00X (please advise color choice)
And you will need the following items to add the attachment:
Cotter Pins (Pkg 50) – AL-9287-002
Washers (Pkg 50) – AL-9289-001
Speed Nut Fasteners (Pkg 50) – AL-9288-001
Numbering Block (holds key secure while working) – AL-9481-803